Dropcam and Nest Safe help ends in 2024; Google provides free replacements and reductions


Whereas the writing has been on the wall for a while, Google made issues official right this moment by letting customers know that it will be discontinuing help for its Nest Safe, Dropcam, Works with Nest merchandise. Whereas they will proceed working for now, Nest Safe and Dropcam will cease receiving help subsequent 12 months. Customers counting on Works with Nest can anticipate help to finish in direction of the tip of this 12 months. As you may think about, most of this is not nice information, however Google understands this and does have some options for its present homeowners of those merchandise.


Google is discontinuing its Nest Safe system, which has supplied customers with a whole safety answer for a few years. Whereas the product will proceed to work for now, the corporate acknowledged that it is formally discontinuing help on April 8, 2024. Sadly, after this date, the product will not present up within the Nest app. Nonetheless, Google is attempting to melt the blow by providing Nest Safe customers a free improve to a Self Setup System from ADT. Now, that is fairly good provide, however for those who’re not trying to exchange your Nest Safe, the corporate can be providing the choice of a $200 credit score for the Google Retailer.

Dropcam may even turn out to be one other casualty, with Google additionally ending help for the product on April 8, 2024. Very like the Nest Safe, the Dropcam will not operate after the aforementioned date, and you will not have the ability to test its standing from the Nest app. Google can be attempting to rectify this subject by providing present Nest Conscious customers a free Nest Cam. These that aren’t subscribers, will obtain a 50 p.c low cost on a Nest Cam as an alternative. Google does state that Dropcam customers ought to again up their video historical past previous to the shut-down date.

The top of Works with Nest should not come as a whole shock, as the corporate already introduced its resolution to wind down the service again in 2019. As a little bit of a silver lining, Google is making a script editor out there so customers which might be can create their very own automations. The service will formally stop to work on September 29, 2023. As for these particular provides, Google states that will probably be reaching out to these eligible within the close to future.

For probably the most half, these merchandise had an excellent run, particularly contemplating Google’s popularity for shutting down tasks and merchandise. For those who’re nonetheless unclear about what is going on on and personal or use any of the aforementioned services or products, Google does have a assist line setup to reply all of your questions.

Supply: Google Nest Group, Google Help

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